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دوره آموزش System Center 2012 R2 ITIL For IT Pros

دسته بندی ها: آکادمی مجازی مایکروسافت (MVA) ، آموزش System Center

دوره-آموزش-system-center-2012-r2-itil-pros

در این آموزش تصویری با Information Technology Infrastructure Library یا ITIL در System Center 2012 R2 آشنا می شوید.

این دوره محصول موسسه Microsoft Virtual Academy می باشد.

سرفصل های دوره:

  • معرفی فریمورک ITIL
  • آشنایی با Service Strategy
  • آشنایی با Service Design
  • آشنایی با Service Transition
  • مدیریت سرویس ها
  • مدیریت مشکلات
  • کانفیگ سرویس ها
  • و ...

عنوان دوره: Microsoft Virtual Academy System Center 2012 R2 ITIL For IT Pros

مدت زمان:  8 ساعت ئ 30 دقیقهتوضیحات:

IT Pros, if you'd like an overview of the Information Technology Infrastructure Library (ITIL) framework in System Center 2012 R2, including service design capabilities, strategy, and more, be sure to take this course. Microsoft MVP and Director of Concurrency's Infrastructure Practice, Nate Lasnoski, explores configuration and asset management, service operations, and problem management. At the end of the course, you'll have a deep and well-rounded understanding of ITIL for IT Professionals offered in System Center 2012 R2, along with perspective on how these offerings can help ensure success for your company.
01 | Introduction to ITIL Framework
00:40:00
02 | Service Strategy
00:46:00
03 | Service Design
00:38:00
04 | Service Transition
00:52:00
05 | Change and Release Management
00:54:00
06 | Configuration and Asset Management
00:44:00
07 | Knowledge Management
00:32:00
08 | Service Operations
00:39:00
09 | Incident and Event Management
00:52:00
10 | Service Request Fulfillment
00:40:00
11 | Problem Management
00:33:00
12 | Continuous Service Improvement
00:36:00

حجم فایل: 1.4GB

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System Center 2012 R2 ITIL for IT Pros

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